writing

Writing

Field notes, essays, case studies and process posts, on 4 shelves. Pick a shelf or type a word to narrow it down.

try agents, design systems or Huntington

Case Studies (8)

Real brand, content and product work, with the numbers.

11-11

The 1866 Studio: An AI Operating System for Small Business

Huntington announced The 1866 Studio, an AI-powered small business operating system built with Google Cloud. I designed the experience.

2 min read
08-19

Huntington: Launching a National Golf Platform

Huntington built a golf platform around World No. 1 Scottie Scheffler. Idea to launch in Sitecore, shipped in stages because the rights cleared in stages.

3 min read
08-18

Designing Mantium: Enterprise AI Chat UX (Case Study)

I led UX design for Mantium, an enterprise GenAI platform: onboarding, secure chat, and a no-code app builder. First deploy went from 2+ hours to under 30 min.

3 min read
08-18

Cardinal Health: Redesigning an Enterprise Dashboard

Modernizing the Order Express dashboard pharmacy customers rely on, inside the brand, CMS, and compliance constraints of a regulated enterprise.

2 min read
08-18

Kahle Nutrition & Chiropractic: Website Design Case Study

Kahle Nutrition & Chiropractic had no website. Now patients can find, trust, and book: strategy, design, launch, and the technical plumbing.

2 min read
08-18

Arloa: How I Designed the Product, Brand, and Launch

How Arloa was designed. I led product design, brand, and go-to-market for a generative AI platform that helps parents manage IEPs and school communication.

2 min read
06-12

Designing Enterprise AI for Non-Technical Users

What Mantium taught me about making model capability legible to people who will never read a prompt guide.

3 min read
06-12

Tripling Content Output With a Four-Person Team

The Claude Code content pipeline behind Arloa. 4 to 12+ pieces a month without adding headcount, and without losing the brand.

3 min read