Redesigning an enterprise dashboard for clarity, consistency, and scale

Cardinal Health needed a refreshed dashboard experience for its web-based Order Express platform — used by pharmacy customers to manage services, orders, and account data. I led the UX/UI redesign, creating high-fidelity prototypes that elevated usability while maintaining brand and CMS constraints across a regulated enterprise environment.

The challenge

Cardinal's dashboard needed a modernized interface that could improve usability and compete with platforms from CVS, Walgreens, ABC, and McKesson. The redesign had to align with a larger corporate rebrand already in motion, integrate into Adobe Experience Manager as modular components, and maintain strict adherence to brand and accessibility guidelines — all without disrupting business-critical workflows for pharmacy customers.

My role and approach

Competitive UX analysis. Deep analysis of leading pharmacy dashboards to benchmark user expectations, layout patterns, and workflow conventions. Findings informed the information architecture, navigation, and dashboard hierarchy.

Enterprise brand alignment. Applied Cardinal Health's brand guidelines with precision — fonts, color usage, and spacing systems held to pixel-level consistency with enterprise visual standards.

High-fidelity UI prototyping. Fully annotated mockups in Figma capturing functional interactions and layout systems, balancing visual clarity with complex data and feature needs.

AEM-ready component design. Structured the UI as reusable modules for Adobe Experience Manager. Partnered with dev teams early and often so components would be flexible, performant, and easy to maintain across page types.

Dev handoff and support. Annotated design specs, documented interaction patterns, and regular development reviews to preserve design intent through implementation.

What changed

• Production-ready, modular high-fidelity mockups delivered for enterprise AEM rollout
• Reusable design systems aligned to CMS and developer workflows
• Modernized visual design reflecting Cardinal Health's evolving brand identity
• Simplified customer workflows with backend functionality preserved

Selected screens

What this project proves

Enterprise constraints — regulated industries, CMS architectures, brand systems already in motion — aren't obstacles to good design. They're the brief. The work is making a mission-critical platform feel clean and scalable without breaking the workflows thousands of pharmacy customers depend on.