UX/UI Design
Cardinal Health Order Express Customer Dashboard
Objective
To create a high-fidelity mockup for the redesign of Cardinal Health’s web-based account administration and services dashboard, enhancing user engagement, navigation, and functionality while maintaining brand consistency.
Process
Competitor Analysis
Conducted an in-depth review of competitor platforms, including CVS, Walgreens, ABC, and McKesson, to identify best practices and key features relevant to the pharmacy industry. This analysis informed design decisions, ensuring the integration of industry-standard functionalities while providing a competitive edge.
Brand Adherence
Ensured strict compliance with Cardinal Health’s brand guidelines, meticulously selecting fonts, colors, and design elements to maintain a consistent and recognizable brand identity across the platform.
User-Centric Design Approach
Focused on crafting an intuitive layout that simplifies navigation and improves the overall user experience while inheriting brand standards that the enterprise site had already put into motion as the site went through a redesign of it’s own.
Delivery of High-Fidelity Mockups
Developed detailed mockups in Figma to showcase the proposed redesign, emphasizing a modern aesthetic and functional interface. The designs were meticulously structured to fit seamlessly into Adobe Experience Manager (AEM) as modular components, ensuring ease of implementation within the existing CMS framework. Collaboration with the development team was integral throughout this process, ensuring a smooth handoff. I provided annotated designs, participated in regular reviews, and addressed any technical constraints to align the design vision with development requirements.
Outcome
The high-fidelity redesign concept positions Cardinal Health’s dashboard as a user-centric, visually cohesive, and functional platform. By balancing personalization, ease of use, and brand integrity, the proposed design enhances engagement, streamlines navigation, and improves the overall customer experience.
Key Takeaways
This project demonstrated the importance of competitor analysis, brand adherence, and iterative design in creating a platform that meets both user needs and business objectives. The process reinforced the value of aligning design elements with industry expectations while driving innovation to deliver a standout user experience.