# Cardinal Health: Redesigning an Enterprise Dashboard

By David Skelton - 2026-08-18 - https://skeltonmedia.com/blog/case-study-cardinal-health-order-express.html

**Cardinal Health needed a refreshed dashboard experience for its web-based Order Express
platform used by pharmacy customers to manage services, orders, and account data. I led the
UX/UI redesign, creating high-fidelity prototypes that elevated usability while maintaining brand
and CMS constraints across a regulated enterprise environment.**

## The challenge

Cardinal's dashboard needed a modernized interface that could improve usability and compete with
platforms from CVS, Walgreens, ABC, and McKesson. The redesign had to align with a larger
corporate rebrand already in motion, integrate into Adobe Experience Manager as modular
components, and maintain strict adherence to brand and accessibility guidelines, all without
disrupting business-critical workflows for pharmacy customers.

## My role and approach

**Competitive UX analysis.** Deep analysis of leading pharmacy dashboards to benchmark user
expectations, layout patterns, and workflow conventions. Findings informed the information
architecture, navigation, and dashboard hierarchy.

**Enterprise brand alignment.** Applied Cardinal Health's brand guidelines with precision,
fonts, color usage, and spacing systems held to pixel-level consistency with enterprise visual
standards.

**High-fidelity UI prototyping.** Fully annotated mockups in Figma capturing functional
interactions and layout systems, balancing visual clarity with complex data and feature needs.

**AEM-ready component design.** Structured the UI as reusable modules for Adobe Experience
Manager. Partnered with dev teams early and often so components would be flexible, performant,
and easy to maintain across page types.

**Dev handoff and support.** Annotated design specs, documented interaction patterns, and regular
development reviews to preserve design intent through implementation.

## What changed

- Production-ready, modular high-fidelity mockups delivered for enterprise AEM rollout
- Reusable design systems aligned to CMS and developer workflows
- Modernized visual design reflecting Cardinal Health's evolving brand identity
- Simplified customer workflows with backend functionality preserved

## Selected screens

![Order Express dashboard redesign cover](assets/case-studies/cardinal-health-dashboard/cardinal-cover.webp "The redesigned Order Express dashboard")

![Dashboard concept exploration](assets/case-studies/cardinal-health-dashboard/cardinal-concept.webp "Concept exploration")

## What this project proves

Enterprise constraints, whether regulated industries, CMS architectures, or brand systems already in
motion, aren't obstacles to good design. They're the brief. The work is making a
mission-critical platform feel clean and scalable without breaking the workflows thousands of
pharmacy customers depend on.